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1- General Conditions

These general conditions constitute a contract to reserve a rental car through the website acgmenorca.com, ownership society SLU Autos Cala Galdana established in Urb Serpentona n ª 7. 07760 Ciutadella de Menorca (Spain) & CIF B57088049. The processing of a reservation through this web site constitutes explicit acceptance of each and every one of these general conditions, which are complemented by Spanish law, general and specific users and consumers.

Condiciones Generales2- Customer responsability

You represent that you are older than 23 years and have the legal capacity to acquire the services offered through this website. When booking, you are solely responsible for the accuracy of any data notes. If it is found to be incorrect, could cause the cancellation of the reservation

3- Reservations

To guarantee the reservation you must pay a deposit of 25% of the total amount to the account number Provided in the confirmation of the Same and Will Be the last step in making the reservation, There is consider signing unless the payment is out. This transaction will take place in euros and the price Indicated on the page include VAT.

The remaining payment must be made at the beginning of the service, the reservation Otherwise Will Be Canceled. You will Receive details of your reservation by e-mail with all the details of it.

Successful completion of the booking process is not a contract of hire vehicles, to formalize must be signed by the customer and the rental company upon arrival at the place of collection of the vehicle.

The rental company reserves the right to refuse signing the lease to those who do not accept the terms of the lease.

4- Returns and cancellations

You may cancel the contracted services. If the cancellation of the reservation is made seven or more days before the date fixed for collection of the vehicle, we will refund the full amount of the amount paid as deposit upon reservation.

If the cancellation of the booking is made less than seven days before the date fixed for the collection of the vehicle will not be refunded the amount paid as deposit upon reservation (whatever the reason)

If you return the vehicle before the date specified in the contract for the repayment thereof, shall not be refunded any amount (whatever the reason)

5- Conditions of hire (insurance)

Our vehicles have an insurance policy that covers compulsory third party personal injury to vehicle occupants and third parties. Also covered the damage with the exception of the own vehicle.

However by our company lease relieves the client of any financial responsibility for damage or theft of the vehicle calls for the need NO FRANCHISE, ie total coverage is no economic harm to the client.

Apart from the above previous paragraph is conditional on compliance with the terms of the contract and that damages were not caused by:

  • Driving recklessly or negligently
  • Ingestion of substances that disrupt or diminish the powers of the psychophysical driver, (Alcohol or drugs)
  • Conduct of a person authorized by the company
  • Blows to the wheels and underbody
  • Wrong-fuel refueling
  • Damage to the vehicle's interior
  • Loss or breakage of the key of the vehicle (80 and 120 € depending on model)
  • Loss of the pair of triangles (40 €)

6- Fuel policy

The vehicle will be delivered with a certain amount of fuel and the day of the return must be returned with the same amount.


Central de reservas: 971 154675
  ACG Menorca Rent a Car.| Bajolí, 35 | 07714 Mahón | Menorca | Spain | Tel. 971 15 46 75 | info@acgmenorca.com